Shipping policy

Thank you for shopping with Kicks Heaven. We aim to deliver your order as quickly and securely as possible.

Processing Time All orders are processed within 1-2 business days. Orders placed on weekends or bank holidays will be processed the next working day.

UK Shipping

• Standard Delivery (3-5 business days) — available at checkout
• Express Delivery (1-2 business days) — available at checkout

Order Tracking Once your order has been dispatched, you will receive a confirmation email with your tracking information.

Delays Occasionally, delivery times may be affected by factors outside our control such as courier delays or high demand periods. We appreciate your patience in these instances.

Lost or Damaged Orders If your order arrives damaged or does not arrive within the expected timeframe, please contact us at charan@kicksheaven.co.uk so we can resolve this for you.